Office of Design & Delivery

This content was recently an official website of the City of Austin. It was available at, until the CNAME file was deleted on July 20th, 2021, as seen in this Github commit history.

In the spirit of transparency and open source, we’ve re-published its content here. You can also view it with the former domain using

This policy is to inform visitors to and its companion websites of our online information practices. By using our websites, you acknowledge and accept all terms of use outlined below and also found on the City of Austin website. Last updated: August 2017

Collection and Use of Personal Information

Our website does not collect personal identifying information about you unless you voluntarily provide it. This notice applies to all information collected or submitted on and its companion websites. The types of personal information collected at these pages include, but are not limited to:

  • Name,
  • Email address,
  • And web address.

When requesting such information from you, the personal identifying information you provide to us is used solely to process your request. We do not share this personal identifying information with parties outside the Office of Innovation unless necessary to complete your request. When this type of sharing does occur, we have agreements with our vendors that allow limited use of your personal identifying information strictly for the purpose of providing the immediate service.

As a governmental entity, the Office of Innovation is subject to the Texas Public Information Act and may be required upon written request to release some types of information submitted through the City of Austin Communications and Public Information Office.

Contact the Texas Attorney General’s Office at 1-800-252-8011 or 512-463-2007 (in Austin), for more information about this law.

If you supply your email address online, we will only use it for information-sharing purposes. Such addresses are not used for any other purpose and are not shared with outside parties unless necessary to complete your request.


When you visit or one of our companion websites, to browse or download documents, or otherwise access a site, our Web server places a cookie on your computer to collect and store certain information about your visit. This information does not identify you personally.

The information gathered includes:

  • The date and time you access our site,
  • The pages you view on our site,
  • The type of browser and operating system used to access our site,
  • And if you linked to from another site, the URL of the referring website.

The above information is gathered and analyzed to keep us current with industry standards and to improve our website.


By providing us any content, including sending email messages, you grant the City of Austin perpetual, irrevocable, and fully sublicensable license to use such content in any manner we see fit, whether to distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display any and all email content provided by you to the Office of Innovation (in whole or in part) and to incorporate such content into other works in any format now known or later developed. However, this grant of license shall not extend to personal identifying information which you provide to us.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Children’s Privacy

To the extent that children use our website, any information collected is not stored on the web server. We do encourage children and young teens to seek consent from their parents before providing any information to us.

Many areas of our website provide data, information and images that are copyrighted. The Office of Innovation owns the copyright in such works, and no unauthorized use is permitted, and no authorized use is allowed without explicit written permission of the Office of Innovation.

File Modification

Express permission to use files from may be granted to users who agree not to modify or alter the original file. Changes or modifications to these files cannot take place without the explicit written permission of the Office of Innovation. All credits, notices, copyrights and trademarks must remain intact within the file. Email the Office of Design & Delivery at for more information.

File Integrity

The Office of Innovation will not be held liable with regard to downloaded files. Occasionally, files are expired, deleted, moved, or archived. The download, maintenance, and use of these files are the responsibility of the user. The Office of Innovation may make improvements or changes to this site at any time.

The Office of Innovation grants permission for websites to link to the home page of or to any page within. Third party links to should be checked regularly in case a file or directory has changed or been moved since the link was created. Creating a link to does not constitute an agreement that a reciprocal link be placed on You may submit requests for reciprocal links to the Office of Design & Delivery at for consideration.

General Disclaimer of Warranties

All information, materials and services on this website are provided to you “as is” and without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy.

You further agree that the Office of Design & Delivery, the City of Austin and any other parties involved in creating and delivering this website’s contents have no liability for any damages of any kind, including direct, indirect, incidental, punitive, or consequential damages, including with respect to the information, services, content, or advertisements contained on or otherwise accessed through this website. The Office of Innovation does not endorse any third party website, content, goods, or services. Links to third party websites are provided for information only. The Office of Innovation is not responsible for privacy policies or content of third party websites.

Other than as required under applicable consumer protection law, under no circumstance will the Office of Design & Delivery or the City of Austin be liable for any loss or damage caused by your reliance on information obtained through this site or a linked site, or your reliance on any product or service obtained from a linked site. It is your responsibility to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through this site, or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.

How to Contact Us

If you have any questions about this security statement or the practices of this site, you can contact:

If you have any questions or suggestions about the Office of Design & Delivery websites, create a Github issue or email the Office of Design & Delivery at